R & S Restores guide when finding water damage and filing a homeowners property damage claim Water damage Restoration Guide
Most of our customers have never filed an insurance claim. This usually happens after their home is damaged. They could use a water damage restoration guide. Common causes that lead to water damage include toilet overflow, storms, sewer backup, frozen pipe bursts, sump pump failure, or vandalism.
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We understand needing sewage backup cleanup, finding a sump pump flooded basement or ceiling water damage can be stressful. That is why we always want to be the first onsite property restoration company for you with quick response times.
You may not know what to do. Making sure you and your family are safe should be your priority after that you want to start damage mitigation. That is where R & S Restores and water mitigation companies come in. We can inspect for water damage. We will give you information and cost estimates. This will help you decide if you should file an insurance claim. Here is a guide on how R & S helps you with emergency water removal. It also explains how we work with your insurance company.
Call R & S Restores at 888-545-8514, we are ready to help or answer questions 24/7/365.
Step 1: Deciding who to call and what to do
Locating water/sewage in your property can be very stressful. Most property owners are unsure who to call or what steps they should take to prevent further damage and stay safe. Calling your insurance company first is not always the best choice. They might start a claim for damage that costs less than your deductible. Call R & S first. We will help you assess your situation. We will provide guidance so you can make the right choice for you.
Step 2: After calling R & S we will assess property
A representative from R&S will conduct a thorough assessment of your property to identify the areas that have been affected. This evaluation will involve both visual inspection and the utilization of moisture meters to ascertain the most effective course of action.
Step 3: Review emergency service agreement
Should your situation require mitigation services you will be asked to sign an agreement. This agreement will allow us start dry down - restoration services. The agreement also allows us to bill your insurance company should there be an insurance claim filed.
Step 4: Drying/Plan Equipment Placement
Once meter readings have been conducted. It will help identify the affected areas. We will then adhere to IICRC guidelines to assess whether any building materials require removal and to select the appropriate drying equipment to mitigate further damage to your property. This equipment will be installed and remain on-site for a duration of approximately 3 to 5 days. Some dry downs can be longer.
Step 5: Final Walk-through
We will check the damaged areas of your property. This is to ensure that building materials are dry and safe. We want to prevent any more damage to your property. While you file claims, an insurance adjuster will visit your home. They may need to set a time to inspect. This step is important so you can start the reconstruction process.
6: Xactimate Estimate
No estimate is required to start emergency drying services. In fact, your insurance company has a provision requiring you to mitigate further damages. R & S does not set pricing for these services. We use a price list and services that insurance companies agree to. This estimate is based on the time it took for your property to dry and what work was done.